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FAQ

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Frequently Asked Questions

  1. Do you have a catalog that you could mail to me?
    No, I am sorry but we do not have a catalog. We only have our web site, which is updated daily.


  2. Do you sell Wholesale?
    No, we only sell retail.


  3. Do you offer discounts?
    No, we do not offer discounts.


  4. Do you ship overnight, next day, 2nd day, etc? Or do you ship Fed Ex? Can I give you my Fed Ex # to use?
    No, we only ship UPS GROUND.


  5. Do you ship to Canada, Europe, Mexico, etc.?
    No, we only ship to the United States.


  6. Do you ship to APO/FPO Boxes, Hawaii, Alaska, or other non-continental addresses?
    No, at this time we only ship to lower 48 (continental) addresses.


  7. Do you ship to Post Office Boxes?
    No, we ship exclusively UPS GROUND. Therefore we need a street address to ship your order.


  8. I do not have a credit card can I mail in an order and pay by a check?
    Yes, please mail your order to Christmas Mouse, C/O Orders, 9200 Commerce Blvd, Williamsburg, VA 23185. Please make checks payable to Christmas Mouse.


  9. What do all these abbreviations mean?
    We're glad you asked! Below you will find a listing of the most common abbreviations used on our site and what they mean.

    #/L - # of Lights CRM - Ceramic LITE - Light(s) RES - Resin WH - White
    #L - # of Lights CRMC - Ceramic LRG - Large RSN - Resin WHT - White
    2A - 2 Assorted DEC - Decoration(s) LRGE - Large SGR - Sugared XMAS - Christmas
    3A - 3 Assorted FAB - Fabric MD - Medium SGRD - Sugared
    4A - 4 Assorted FABRC - Fabric MSCL - Musical SHVL - Shovel
    5A - 5 Assorted FBRC - Fabric MSCL - Musical/Music SLR - Silver
    6A - 6 Assorted FIG - Figure(s) MTL - Metal/Metallic SLVR - Silver
    7A - 7 Assorted FT - Feet/Foot MULTI - Multiple SM - Small
    8A - 8 Assorted GBRD - Gingerbread MUSC - Musical/Music SNTA - Santa
    9A - 9 Assorted GLD - Gold OP - Operated SNWMN - Snowman
    10A - 10 Assorted GLS - Glass OR - Ornament(s) ST - Set
    11A - 11 Assorted GNGR - Gingerbread ORN - Ornament(s) STK - Stocking(s)
    12A - 12 Assorted GNGRBRD - Gingerbread PK - Pack STKHLD - Stocking Holder(s)
    AA - African American GR - Green PLQ - Plaque STKHLDR - Stocking Holder(s)
    ACR - Acrylic GRLD - Garland(s) PLQE - Plaque STKNG - Stocking(s)
    ACRYL - Acrylic GRLND - Garland(s) PLSTC - Plastic SUGRD - Sugared
    ASST - Assorted GRN - Green PLYRSN - Polyresin TBLE - Table(s)/Tablepiece(s)
    AST - Assorted I/O - Indoor/Outdoor PNT - Paint(ed) TT - Tree Topper(s)
    BM - Blow Mold (Plastic) IN - Inch(es) PNTD - Painted W - With
    CER - Ceramic IRID - Iridescent POLY - Polyresin W/ - With
    CL - Clear LED - Light Emitting Diode PORC - Porcelain W/I - Within
    CLR - Clear LG - Large PORCLN - Porcelain W/O - Without
    CLY - Clay/Claydough LGHT - Light(s) PRL - Pearl WD - Wood/Wooden
    CLYDGH - Claydough LGT - Light(s) RD - Red WDN - Wood/Wooden