• Due to the high order volume during the Christmas holiday season (Thanksgiving-Christmas), we cannot cancel or modify your order.
• Since we only ship through UPS and they cannot deliver to a PO box. If you do not have an alternate address for yourself to ship it to, then we suggest you have your order shipped to your work, a friend, or family member and then have them give it to you or ship it to you.
• We do not ship internationally. If your order must be delivered to an international address, we suggest you have your order shipped to your work, a friend, or family member (in the lower 48 of the U.S.) and then have them give it to you or ship it to you.
• Some items such as trees, tree stands, and other such items are subject to oversize charges. Charge information can be found on the item's page.
• We do not offer discounts of any kind with the exception of our on sale items.
• We do not offer free shipping
• We do not have a catalog that we send out. Our website is updated daily.

We will refund your purchase, exchange merchandise, or issue a store credit within 30 days of purchase. Unfortunately, shipping and handling charges are non-refundable. Merchandise must be returned in original condition and be accompanied by the receipt.